Episode 25

Episode 25 Retail is Detail with Murray Burton

Could this be a year when independents come into their own following the decimation of so many well know store brands?

Display and merchandising consultant Murray Burton who has worked with leading brands, national retail chains and specialist lawn and garden machinery dealers is in conversation with Chris Biddle about a new age of retailing.

He says that the 'bricks and mortar' department store model (Debenhams, British Home Stores, Woolworths etc) is unlikely to succeed in the future but those High Street names that do adapt will still be part of the retail mix.

Similarly, he believes that independents who get their approach to customers right should do well as evermore discerning consumers seek out personal service and a welcoming environment in which to buy.

About the Podcast

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The farm and grass machinery business

About your host

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Chris Biddle

Chris is an experienced journalist specialising in the farm and grass machinery market. He has worked for a major tractor manufacturer and been a managing director of a farm and grass machinery dealership in the West Country.
In 1988, he launched trade magazine, Service Dealer followed by TurfPro in 1998, selling both titles to Land Power Publications in 2015.
He was editor of Landwards, the professional journal of the Institution of Agricultural Engineers (IAgrE) from 2008 until 2019 and is the recipient of the 2020 IAgrE Award for Outstanding Contribution to the Land-Based industry.
Chris lives in Salisbury with his wife Trish, and is an avid cricket fan and member of the MCC for over 55 years.