In the first of a two-part episode on staffing, PAUL HARRIS of Real Success Ltd provided down-to-earth and practical advice on RECRUITING the right staff. He advised employers not to panic when faced with sudden staffing needs. Careful planning is necessary to identify likely candidates, leading to crafting an offer of employment - with legal obligations.
In Part 2, Paul focusses on RETENTION. He says that clear, upfront and two-way communication with all members of staffing on a regular basis is the golden rule for ensuring, as far as possible, that loyal, skilled staff - stay loyal. Good working conditions and positivity will often outweigh issues of money.
Paul Harris's 'Magic Formula'
(S+K+A) + A = P
(Skills + Knowledge + Attitude) + Alignment = Performance Score
Paul explains at 20:42
LISTEN to Paul with Part One on Recruitment